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Project Management Office (PMO) Officer (English / Arabic)

Doha, Qatar

 

 Role Objective
Responsibility for managing, monitoring, and delivering ongoing projects within the IT Division and ensuring that these projects are on schedule as per the project plan. Prioritize and reschedule the projects as required given the available resources and criticality of user requirements in coordination with the Central PMO and IT Project Management Office.

Detailed Roles and Responsibilities:

Financial:

  • Draft and submit budget proposals and recommend subsequent budget changes where necessary.

Customer:

  • Maintain relations with the project sponsor, business owner, and all other related departments and units.

  • Effectively and efficiently communicate progress reporting and project evaluation to achieve the Bank’s goals/objectives.

  • Build and maintain strong and effective relationships with all vendors, suppliers, and subcontractors to ensure facilitation of high-quality service and cost-effectiveness.

Internal:

  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.

  • Develop and review full-scale project plans and associated communications documents.

  • Estimate the resources and participants needed to achieve project goals.

  • Monitor and schedule projects as per the resource availability and business requirements.

  • Prepare the project lifecycle standards and assign to each project the phases required depending on the size of each project.

  • Prepare project initiation reports, project closure reports, and all other requisite reports on a timely basis.

  • Direct and manage project development from beginning to end, planning, scheduling, and tracking the project timelines, milestones, and deliverables.

  • Proactively manage changes in project scope, identify their impact, and devise appropriate contingency plans.

  • Minimize risk exposure by managing the scope and mitigating risk across projects.

  • Manage vendors by fulfilling all contractual obligations and ensuring that they do the same.

  • Coordinate between various departments within IT and within the bank to ensure the progress of ongoing projects.

  • Implement engagement review and quality assurance procedures in accordance with the Bank’s methodology.

  • Ensure high standards of confidentiality to safeguard commercially sensitive information.

  • Provide timely and accurate information to external and internal auditors and the Compliance function as and when required.

Personal Development (Learning & Development):

  • Lead and develop an effective team through communication, performance management, and development plans.

  • Cultivate an environment that supports nationalization and reflects the ARB values.

  • Keep abreast of emerging trends in technology and identify beneficial applications of new and emerging technologies.

KEY INTERACTIONS

Internal:

  • Senior Manager

  • Divisional / Departmental Heads

  • Al Rayan Investment

  • Internal Audit

  • Compliance Function

  • All other employees (as and when required)

External:

  • Other relevant regulatory bodies

  • Government institutions

  • External auditors

COMPETENCIES, KNOWLEDGE, AND EXPERIENCE

Educational Qualifications:

  • Bachelor’s degree in Computer Science, IT, or a related field.

  • Working towards a professional qualification such as PMP or Prince 2 is an advantage.

Experience:

  • 8+ years of relevant experience, with 3 years in a similar role in a financial services institution.

  • Strong English and, ideally, Arabic language skills.

Technical Competencies:

  • Advisory and Consultation

  • Business Acumen

  • Communication and Information Management

  • Change Management

  • Project Management

Behavioral Competencies:

  • Personal Excellence

  • Leadership and Motivation

  • Building Strong Relationships

  • Quality Decision Making

  • Powerful Communication

  • Flexibility and Adaptability

  • Teamwork

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