Years of Experience: 12–15 years
Key Duties and Responsibilities
Cloud & Infrastructure Administration
Manage cloud services, including landing zones, subscriptions, management groups, and policies.
Architect, implement, and support cloud solutions (IaaS, PaaS, SaaS).
Configure and maintain cloud resources such as Virtual Machines, App Services, API Management, Logic Apps, Storage Accounts, and Security Services.
Ensure best practices in backup configurations, patch management, and cloud security.
Provide service improvements and cost optimization strategies.
Assess cloud infrastructure challenges and propose solutions.
Support cloud workload migrations and validate technical strategies.
Implement and maintain Identity and Access Management (IAM), Conditional Access, MFA, and RBAC models.
Utilize Azure DevOps, Infrastructure as Code (IaC) deployments using Terraform and PowerShell.
On-Premises Administration
Deploy, configure, and manage VMware vSphere ESXi clusters, vCenter Servers, and related technologies.
Monitor and troubleshoot VMware environments, virtual machines, storage, and networks.
Administer Microsoft Active Directory, Windows/Linux platforms, and enterprise security frameworks.
Ensure compliance with industry security standards and regulatory requirements.
Operational Excellence
Support BAU (Business-As-Usual) operations and major incident resolution (P1, P2).
Streamline and improve BAU processes to enhance operational efficiency.
Lead integration and knowledge transfer of Azure projects to BAU teams.
Provide technical guidance, mentoring, and training to team members.
Office 365 Administration
Administer and troubleshoot Office 365 workloads (Exchange Online, SharePoint, Teams, OneDrive).
Define and enforce identity and access controls, application permissions, and security policies.
Implement Office 365 security best practices and compliance policies.
Disaster Recovery & Risk Management
Develop and implement disaster recovery plans and risk assessments.
Conduct regular testing and simulations to ensure business continuity.
Documentation & Standardization
Develop Standard Operating Procedures (SOPs) and best practice guidelines.
Maintain up-to-date documentation for infrastructure and security configurations.
Lead and manage RFPs/RFQs/POs and proof of concept (PoC) initiatives.
Required Skills & Experience
10+ years in IT infrastructure, cloud, and systems administration.
Hands-on experience in designing and deploying cloud/on-premises solutions.
Strong automation skills in cloud (IaaS) and Infrastructure as Code (IaC).
Proficiency in Windows/Linux environments, virtualization (VMware, Nutanix), and storage solutions.
Expertise in Microsoft Active Directory, IAM, and cloud security.
Strong process improvement, problem-solving, and analytical skills.
Experience in Office 365 administration, security, and compliance.
Excellent communication, documentation, and collaboration skills.
Preferred Qualifications
Bachelor’s degree in IT, Computer Science, or related field.
Relevant certifications such as:
Azure: AZ-104, AZ-305, AZ-500, AZ-700, SC-100
GCP Professional Certification
Red Hat Certified System Administrator (RHCSA)
VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Knowledge of Kubernetes and containerization technologies.
Experience in project management methodologies.
Leadership & Ownership
Act as the escalation point for managed services and infrastructure-related issues.
Lead infrastructure security, migrations, and operations projects.
Drive standardization, best practices, and knowledge sharing across teams.
Language Requirement: Proficiency in English is mandatory; Arabic proficiency is an advantage.