Position Overview
The Assistant Operations Manager supports the Operations Manager in planning, coordinating, and executing all operational activities during the pre-opening and launch phase of a luxury beachfront resort and hotel. The role ensures that all departments are operationally ready, compliant with brand and safety standards, and fully prepared for the official opening.

Key Responsibilities

• Assist in developing and implementing pre-opening operational plans including timelines, checklists, standard operating procedures, and staffing plans
• Coordinate with core departments such as Front Office, Housekeeping, Engineering, Security, and Guest Services to ensure readiness for operations
• Support recruitment, onboarding, and training of staff in line with luxury hospitality standards and operational objectives
• Oversee daily site readiness including facility inspections, setup of guest areas, supplier coordination, and logistical arrangements
• Monitor pre-opening budgets, procurement activities, and resource utilization in coordination with the Finance and Procurement teams
• Ensure all licenses, permits, and statutory approvals are secured prior to the opening
• Collaborate with IT teams and vendors for implementation of property management systems, access control, and other operational technologies
• Conduct regular walkthroughs to monitor readiness, identify gaps, and ensure that pre-opening milestones are met
• Coordinate with contractors, service providers, and internal teams to resolve operational or facility-related issues
• Participate in soft-opening activities, trial operations, and final readiness assessments to ensure a seamless transition to full operations

Qualifications and Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• Minimum 5 to 8 years of experience in hotel or resort operations with at least 3 years in pre-opening or launch-phase roles
• Strong leadership experience in coordinating multiple departments under tight timelines
• Thorough knowledge of Qatari hospitality standards, operational regulations, and local compliance requirements
• Excellent communication and interpersonal skills in Arabic and English
• Proven experience in staff training, performance management, and operational supervision
• High attention to detail, strong organizational skills, and ability to manage operational challenges effectively

Key Competencies

• Pre-opening project management
• Operational planning and coordination
• Guest service excellence
• Facility and readiness management
• Vendor and stakeholder coordination
• Team leadership and staff development
• Compliance and safety management

Talent Leaders Inc., Calgary, Canada 
Canada | Qatar | UAE | KSA | India 
www.talentleaders.me   | www.talentleaders.ca