Reports To
Group General Manager 

Position Overview
The Business Development & Operations Executive is responsible for managing the daily operations and business growth of the Business Center that offers office space, sponsorship, company formation, and PRO services. The role requires a balance of strategic business development, client relationship management, and operational oversight to ensure smooth service delivery and business expansion.

Key Responsibilities

• Identify and pursue new business opportunities for office leasing, virtual offices, sponsorship, and company formation packages.
• Build and maintain strong relationships with clients, partners, and government authorities.
• Prepare proposals, quotations, and presentations to attract new clients and achieve sales targets.
• Conduct market research to monitor competition and identify emerging opportunities.
• Manage day-to-day operations of the Business Center including office allocations, maintenance, and client onboarding.
• Supervise reception and administrative staff to ensure professional service delivery.
• Handle contracts, renewals, invoicing, and follow-ups in coordination with finance and administration teams.
• Coordinate with PROs for company registration, license renewals, immigration, and documentation.
• Ensure compliance with local laws and business regulations.
• Maintain accurate records for trade licenses, sponsorships, and tenancy agreements.
• Serve as the main point of contact for clients and ensure high levels of customer satisfaction.
• Support marketing and promotional initiatives to increase visibility and occupancy rates.
• Prepare operational reports, performance summaries, and financial forecasts.
• Recommend process improvements and cost-saving measures to enhance operational efficiency.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 3–5 years of experience in business center operations, coworking space, or corporate services.
• Strong understanding of company formation, sponsorship, and PRO procedures.
• Proven experience in business development and client acquisition.
• Excellent communication, negotiation, and presentation skills.
• Proficient in Microsoft Office and CRM tools.
• Fluency in English required; Arabic knowledge is an advantage.

Key Competencies

• Business Development and Market Awareness
• Client Relationship Management
• Operational Efficiency and Service Quality
• Communication and Negotiation
• Problem Solving and Decision Making
• Compliance and Attention to Detail

Talent Leaders Inc., Calgary, Canada 
Canada | Qatar | UAE | KSA | India 
www.talentleaders.me   | www.talentleaders.ca